Privacy Policy
Effective January 1, 2026
Twentynine Palms Sunrooms & Patios, twentyninepalmssunroomspatios.com, hello@twentyninepalmssunroomspatios.com
What this policy covers
This policy explains what information Twentynine Palms Sunrooms & Patios collects when you use our website, call us or ask for an estimate, and what we do with it. We're a sunroom contractor in Twentynine Palms, CA, and this policy applies to every page of our site, starting with the home page.
If you'd like to know more about who we are and how we work, our About page covers that. This page sticks to your information.
Information you give us
Most of what we know about you comes straight from you. When you fill out our estimate or contact form, call us or email us, you may give us your name, phone number, email address, the address of the property and details about the sunroom, patio cover or enclosure you have in mind.
You might also send photos or measurements of your house, yard or existing patio so we can understand the job before we come out. Share only what you're comfortable with, because we can always gather the rest on site.
Our contact form runs on an outside form service, so what you type into it is stored by that service and passed to us. We use it only to get your message and reply.
Information collected automatically, including cookies
When you visit our site, your browser sends some basic information on its own. That can include your device and browser type, a general location based on your internet address, the pages you looked at, how long you stayed and the site that sent you here.
We may use analytics tools and small files called cookies, which your browser saves so a site can recognize a return visit. They help us see which pages are useful and which ones people skip. We don't use them to identify you by name.
You can block or delete cookies in your browser settings. The site will still work if you do, though some counts and preferences won't carry over between visits.
How we use your information
We use your information to answer your questions, set up your estimate, prepare your quote, plan and build your project, and follow up once the work is done.
We also use visit information to fix problems on the site and make our pages clearer. If you're a customer, we keep job details so we can answer questions about your project later.
We don't sell or rent your personal information, and we don't share it with other businesses for their own marketing.
Who we share it with
We share information only when it's needed to run our business or do your job. That includes the companies that host our website, run our contact form and provide our analytics, and suppliers or trade partners who need project details to help us build your room.
We'll also share information if the law requires it, such as a valid court order, or if it's needed to protect our customers, our crew or our business from fraud or harm.
How long we keep it
We keep your information only as long as we have a reason to. If you ask for an estimate and don't hire us, we hold onto your request long enough to answer it and follow up, then we clear it out over time.
If we do your job, we keep project records longer, because we need them for tax, legal and business records and to help you if a question comes up about the work. Visit and analytics data is usually kept in summary form.
How we protect it
We use reasonable steps to keep your information safe, including limiting who can see it and using services that protect the data they store. No website or email system is perfectly secure, so please don't send payment card numbers or other sensitive details through our form or by email.
Your choices and rights
You can ask us what information we have about you, ask us to correct it or ask us to delete it. We'll do that unless we have to keep something for legal or business records, and if so, we'll tell you what and why.
California residents have added rights under state privacy law, including the right to know what personal information a business collects and how it's used, to have it corrected or deleted, and to opt out of its sale or sharing. We don't sell personal information, and we won't treat you differently for using any of these rights.
If we ever send you follow-up messages you don't want, tell us and we'll stop.
Children's information
Our site and services are meant for adults who own or manage a home. We don't knowingly collect information from children under 13, and if we learn that we have, we'll delete it.
Changes to this policy
We may update this policy when our site, our tools or the law changes. The current version will always be on this page, and continuing to use the site after a change means the updated policy applies.
Questions or privacy concerns
If you have a question about your information, want to use any of the rights above or think something isn't right, call Twentynine Palms Sunrooms & Patios at (760) 362-8204 or reach us through our Contact page. You can also email us at the address shown on this site.
We'll confirm who you are before we share or delete anything, so your information doesn't go to the wrong person. Then we'll answer your request as quickly as we can.